FAQ

We've answered some of the most common questions below to help make your shopping experience with Modifestsimple, convenient, and transparent.

Where is Modifest located?

Modifest operates from the United Kingdom.

Our business address is:

25 Felmersham Road, Luton, LU1 5SQ, United Kingdom

Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the United Kingdom.

How long does delivery take?

Orders are processed within 1–2 business days (Monday to Friday).

After processing, delivery usually takes 5–7 business days.

Estimated total delivery time: 6–9 business days (Monday to Friday).

Will I receive an order confirmation email?

Yes. Once your order has been placed successfully, you will receive a confirmation email containing your order details.

Do you provide order tracking?

Yes. As soon as your order has been dispatched, we'll send you an email with your tracking number.

Tracking information is typically available within 24–48 hours after shipment.

What is Modifest's Return Policy?

You can find complete details about returns, eligibility requirements, and refund timelines in our Return & Refund Policy available on our website. It explains how to request a return and the conditions that apply.

How can I request a return?

To request a return, simply contact us at support@modifest.store.

Please include your order number along with the reason for your return so we can assist you as quickly as possible.

Are there any items that cannot be returned?

Certain products marked as Final Sale may not be eligible for returns.

If any item has return restrictions, they will be clearly mentioned on the product page before you complete your purchase.

Customer Support

For any questions, our support team is ready to assist:

Address: 25 Felmersham Road, Luton, LU1 5SQ, United Kingdom

Phone: +44 7915 937426

Email: support@modifest.store

We are committed to providing prompt and friendly support to make your shopping experience smooth and enjoyable.