Shipping policy

Shipping & Delivery Policy – Modifest

Thank you for shopping with Modifest. We are committed to providing clear, reliable, and transparent shipping information to ensure a smooth shopping experience for all our customers.

This Shipping & Delivery Policy applies to all orders shipped within the United Kingdom.

Order Processing Time

  • Orders are processed within 1–2 business days.
  • Processing days are Monday to Friday.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London).
  • Orders placed before the cut-off time may be processed on the same business day.
  • Orders received after the cut-off time will be processed on the following business day.

Shipping Method & Transit Time

  • Shipping Method: Standard UK Shipping.
  • Estimated Transit Time: 5–7 business days (Monday to Friday).

Total Estimated Delivery Time

  • Processing Time: 1–2 business days.
  • Transit Time: 5–7 business days.
  • Estimated Delivery Time: 6–9 business days (Monday to Friday).

Please note that delivery times are estimated and may occasionally vary due to courier delays, severe weather conditions, or busy holiday periods.

Shipping Charges

  • Free Shipping on all orders.
  • No minimum purchase is required.

Delivery Address

Orders will be shipped to the delivery address provided during checkout.

Please make sure all shipping information is accurate and complete before placing your order. Modifest cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Order Changes & Cancellations

If you wish to update or cancel your order, please contact us as soon as possible at support@modifest.store.

Once your order has been processed or dispatched, we may no longer be able to make changes or cancel it.

Order Tracking

  • A shipping confirmation email with your tracking information will be sent once your order has been dispatched.
  • Tracking details are generally available within 24–48 hours after shipment.

Lost or Delayed Orders

If your order is delayed or appears to be lost during transit, please contact us at support@modifest.store.

Our team will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

Customer Support

For any inquiries or assistance:

Address: 25 Felmersham Road, Luton, LU1 5SQ, United Kingdom

Phone: +44 7915 937426

Email: support@modifest.store

Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.